Pre-Launch Requirements
Account Verification
1
Complete Business Registration
Provide all required business information in your dashboard:
- Business name and registration details
- Business address and contact information
- Tax identification numbers (where applicable)
- Business registration documents
2
Verify Business Details
Ensure all business information is accurate and matches your official registration documents.
3
Submit Compliance Documents
Upload required compliance documents:
- Business registration certificate
- Tax identification documents
- Proof of address
- Identity verification for authorized signatories
4
Complete KYB Process
Complete Know Your Customer (KYB) verification for your business and authorized users.
Technical Preparation
1
Test Integration Thoroughly
Complete end-to-end testing in test mode:
- Test all payout payment flows
- Test recipient management
- Test webhook delivery
- Test error handling and edge cases
2
Implement Error Handling
Ensure your application handles:
- API errors gracefully
- Network timeouts
- Payment failures
- Webhook delivery failures
- Rate limiting
3
Set Up Logging and Monitoring
Implement logging for:
- All API requests and responses
- Payment status changes
- Webhook events
- Error conditions
4
Configure Webhooks
Set up webhook endpoints to receive real-time notifications:
- Payment status updates
- Virtual account transactions
- Error notifications
- Test webhook delivery in test mode
5
Implement Idempotency
Use idempotency keys for all payment and recipient creation requests to prevent duplicate transactions.
Security Checklist
1
Secure API Keys
- Store API keys securely (use environment variables or secret management)
- Never commit API keys to version control
- Use different keys for test and production
- Rotate keys regularly
- Implement key rotation procedures
2
Enable HTTPS
Ensure all API calls are made over HTTPS (never HTTP).
3
Implement Webhook Signature Verification
Verify webhook signatures to ensure requests are from Pooler. See Webhook Signature Security for details.
4
Review Access Controls
Implement proper access controls:
- Limit who can access API keys
- Use least privilege principles
- Monitor API key usage
Financial Preparation
1
Understand Fee Structure
Review and understand:
- Transaction fees
- Currency conversion rates
- Payment route costs
- See Transaction Fees for details
2
Set Up Prefunded Float
If required, set up prefunded float account:
- Understand float requirements
- Complete float setup process
- See Prefunded Float for details
3
Configure Payment Limits
Set appropriate payment limits based on your business needs and risk profile.
4
Plan for Reconciliation
Set up processes for:
- Transaction reconciliation
- Balance monitoring
- Dispute handling
Go-Live Process
1
Request Live Mode Activation
Contact support at tech@usepooler.com to request live mode activation. Include:
- Your business account ID
- Confirmation that all checklist items are complete
- Expected transaction volumes
2
Review Account Status
Verify in dashboard that:
- Account status shows “live” or “ready for live”
- All compliance documents are approved
- Payment limits are configured correctly
3
Switch to Live API Keys
Update your application to use live API keys:
- Replace test API keys with live keys
- Update base URL to production endpoint
- Test with a small transaction first
4
Perform Smoke Tests
Run a series of small test transactions:
- Create a test virtual account
- Send a small test payment
- Verify webhook delivery
- Check transaction status
Post-Launch Monitoring
1
Monitor Transaction Success Rate
Track:
- Successful vs failed transactions
- Average processing times
- Error rates by type
2
Monitor Account Balance
Regularly check:
- Account balance levels
- Float requirements
- Pending transactions
3
Set Up Alerts
Configure alerts for:
- Low account balance
- High failure rates
- Webhook delivery failures
- Unusual transaction patterns
4
Review Webhook Logs
Monitor webhook delivery:
- Check delivery success rates
- Review failed deliveries
- Ensure all events are being processed